Privacy Policy

Glow Explorers Privacy Policy

1. Introduction:

At Glow Explorers, we are committed to protecting your privacy and ensuring the secure handling of your personal data. This privacy policy outlines how we collect, use, and protect your information in compliance with relevant data protection legislation.

​

2. Data Collection:

To operate our business safely and efficiently, we need to collect certain information from those attending our classes, parties, and sessions. This includes:

  - Customer names

  - Contact details

  - Names and ages of their babies and children

​

3. Purpose of Data Collection:

We collect this data to:

  - Ensure safe and appropriate participation in our activities

  - Communicate important information regarding our policies, class structures, and any changes to class schedules

  - Correctly place children in suitable classes based on their age and developmental stage

​

4. Data Sharing:

We will not share your information with any other business or organisation except in the following circumstances:

  - In case of a medical emergency

  - In child protection cases, in line with our Safe Guarding Policy, UK Child Protection Law, and the UN Convention on the Rights of the Child

In such cases, we will inform you about who we have shared the information with and the reasons for doing so.

​

5. Data Storage and Security:

We keep records of your information using the Class4Kids booking system, which has stringent data protection controls. Additionally, we may store some data on paper, PCs, and mobile devices, all of which are secured with passwords and security codes. Once you leave Glow Explorers, we will delete your information from our records after a maximum of three years, in compliance with taxation laws.

​

6. Social Media:

Please note that if you post, comment, or send messages via social media, we cannot guarantee the complete deletion of this information. By contacting us through social media, we assume you are aware and consenting to this form of communication.

​

7. Photography and Advertisements:

We sometimes use photographs from our sessions on social media and in advertisements. We will always ask for your permission before taking a photo. If you do not wish to have your or your child's images used, please let us know. We do not typically use names with our images unless you give explicit consent.

​

8. Privacy Protection:

We are committed to doing everything we can to protect your privacy and personal data. Your information will only be used for the purposes of Glow Explorers and our Glow Explorers franchises.

​

9. Your Rights:

You have the right to:

  - Access your personal data

  - Rectify any inaccuracies

  - Request the deletion of your data

  - Restrict the processing of your data

  - Object to the processing of your data

  - Request data portability

To exercise any of these rights, please contact us using the details provided below.

​

10. Changes to This Privacy Policy:

We may update this privacy policy from time to time. Any changes will be posted on our website, and where appropriate, notified to you by email.

​

11. Contact Us:

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

Email: claire@glowexplorers.com

​

Thank You

​

We appreciate your trust in Glow Explorers and are dedicated to safeguarding your privacy and ensuring the security of your personal data.